Returns & Shipping

WHAT can be returned?
Because we want to keep our customers happy we provide a 60 day money back guarantee on every product we sell.

WHEN do items need to be returned by?
To receive a full refund we need to be notified of your intent to refund within 60 days from the purchase date.

HOW do customers return items?
Just use our help desk to let us know that you need a refund. http://charleskirkland.zendesk.com

CREDIT for returns?
Once you notify us you want a refund we start the process in 24 hours.

How and when do I get my plans?
All the plans are sent to you via email as a PDF attachment?